GrooveWise Support
Need help with a GrooveWise app? You’re in the right place.
Contact us
The fastest way to reach us is email:
We’re a small studio and read every message. We aim to reply within 2 business days. To help us help you faster, please include:
- The app name and version (in the app, this is usually under Settings or About)
- Your device and iOS version (e.g., iPhone 15, iOS 18)
- A clear description of the problem and what you were doing when it happened
- A screenshot or screen recording, if you can
Frequently asked questions
How do I report a bug? Email support@groovewise.co with the details above. Bug reports genuinely help — thank you for taking the time.
How do I request a feature? We love ideas. Send them to support@groovewise.co and tell us what you’re trying to do; that context helps us design the right thing.
How do I get a refund? Purchases are handled by Apple, not by us. Refund requests go through Apple at reportaproblem.apple.com.
How is my privacy handled? See our Privacy Policy at groovewise.co/privacy. Short version: we collect as little as possible and never sell your data.
Do you offer support in other languages? Right now we provide support in English. We’ll do our best to help regardless.
Business & press
For partnership or press inquiries, email press@groovewise.co.
GrooveWise apps are made by GrooveWise LLC.